Frequently Asked Questions
Q: Who are we?
A: We are a one-stop destination for luxury dining, home essentials, tableware, and unique gifts. Our curated
collections feature iconic global brands, offering unmatched elegance, exceptional quality, and timeless sophistication — all under one roof.
Q: What makes Sham Di Hatti's products unique?
A: Our products are curated from iconic global brands, crafted with the finest materials, and designed to blend elegance, quality, and timeless style, offering unparalleled craftsmanship and attention to detail.
Q: How can I place an order online or enquire about product details?
A: You can easily place an order or inquire about products by reaching out to us via Instagram or
WhatsApp. Message us at +91 8826004860, and we’ll assist you with your order and ensure prompt delivery with care.
Q: How can I view your product collection?
A: You can explore our exclusive product collection by visiting our store in Khan Market, New Delhi or by browsing our Instagram page or website. For any inquiries or to place an order, feel free to reach out to us via WhatsApp.
Q: What payment methods do you accept?
A: We accept multiple payment methods, including credit/debit cards, UPI, and bank transfers. Please note, we do not offer cash on delivery.
Q: What is your return or exchange policy?
A: We do not offer returns, but we do offer exchanges within 7 days of purchase, provided the item is in its original condition. If the item is damaged, please contact us immediately for assistance.
Q: Do you offer international shipping?
A: Currently, we offer shipping only within India. Rest assured, we ensure that our products reach you with the utmost care and quality, wherever you are across the country.